1. Who we are
OKD Service Ltd., operating as OK Delivery, is a Canadian company based in Lake Country, British Columbia. We provide food and beverage products from local and regional vendors to customers across Canada.
2. Information we collect
We may collect the following types of information when you use this site:
- Contact details such as your name, email address, phone number, and shipping address.
- Order and payment details, including the products you purchase and transaction identifiers from Stripe.
- Technical data such as IP address, browser type, and pages visited, collected via standard web logs and analytics tools.
3. How we use your information
We use personal information to:
- Process and deliver your orders.
- Communicate with you about your purchases, inquiries, and support requests.
- Maintain and improve our website, products, and services.
- Comply with legal and regulatory requirements.
4. Cookies and similar technologies
Our site may use cookies or similar technologies to remember your preferences (such as wishlist items) and help us understand how visitors use the website. You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.
5. Stripe payments
Payments are processed securely by Stripe. We do not store your full payment card numbers on our servers. Stripe handles card details in accordance with industry standards (PCI-DSS). For more information, please refer to Stripe's own privacy documentation.
6. Sharing of information
We do not sell your personal information. We may share limited information with trusted service providers (such as shipping companies, payment processors, or technical support providers) in order to fulfil your orders and operate this website.
7. Data retention
We keep order and account information for as long as reasonably necessary to provide services, meet legal obligations, and resolve disputes.
8. Your rights
Depending on your location, you may have rights to access, correct, or delete personal information we hold about you, or to request that we limit certain uses of your data. To exercise these rights, please contact us using the details on the Contact page.
9. Changes to this policy
We may update this privacy policy from time to time. The updated version will be posted on this page with a revised "last updated" date.
10. Contact
If you have questions about this policy or how your information is used, please reach out via the Contact page or by mail at:
OKD Service Ltd.
9011 Shanks Road
Lake Country, BC V4V 1M4
Canada